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The Collapse of Enron: Managerial Aspects

Executive summaryIts revenues made up US product which includes additional
$139($184) billion, assets equaled supporting services. Operations sector is
$62($82) billion, and the number of the heart of these changes that are made
employees reached more than 30,000 people by leading companies to improve their
in 20 countries around the world.While performance and increase customer
Enron Corporation was so highly praised base.The survival of commercial company
by the outside observers, internally it depends on ability of the organization to
had highly decentralized financial focus and shape its operational resources
control and decision-making structure, to meet the expectations of its
which made it practically impossible to stakeholders: customers, employees and
get coherent and clear view on shareholders, expressed in organizational
corporations' activities and operations. strategy (Russel, 1995) . Irrespective of
Of course, the problem was not economic sectors the company operates in,
exclusively due to poor managerial the ability of operations management of
performance, all the departments of the this company to fulfill those
corporation were involved in the ruining above-mentioned tasks depends on their
corporate ethical values and principles, understanding that it is necessary to
but executives and managers bear primary make trade-offs. They cannot avoid the
responsibility for the absence of situation of working under constraints
corporate culture, clear accountability and have to understand their capabilities
and transparence of the company. If and constraints to provide significant
operations management worked properly, in inputs into strategic decision-making
its full force, and if it was given process involving further resources of
possibility to work in such a way, there the organization.Operations managers in
could be a chance of escaping the the organizations are not empowered to
tragedy.Enron Corp brief historyEnron make strategic decisions, but they play
Corporation was one of the largest global important role in shaping the
energy, services and commodities company. organization's strategy and contribute to
Before it filed bankruptcy under chapter the strategic thinking ( Pasternack,
11, it sold natural gas and electricity, Viscio, 1998). Operations managers should
delivered energy and other commodities be able to translate strategic aims and
such as bandwidth internet connection, objectives into clear operational
and provided risk management and objectives and actions and to implement,
financial services to the clients around design and improve the products of the
the world.Enron was based in Houston, company themselves and the processes of
Texas, and was founded in July 1985 their delivery. They have to know how
(though company with Enron name emerged changes incorporated to external factors
still in 1930 (Swatz, Watkins, 2003)) by influence the operation and how changes
the merger of InterNorth of Omaha in in one aspect of the operating system
Nebraska, and Houston Natural Gas. Enron influence other aspects.Also, operations
Company quickly developed from merely managers need to know how technological
delivering energy to brokering energy changes impact organization's capability
futures contracts on deregulated energy of delivery, and to incorporate their
markets. In 1994, the company started to conclusions into strategic process
sell electricity, and in 1995, it entered (Peters, Waterman, 1982). Therefore, the
European energy market. By the middle heart of operations thinking includes the
2001, Enron employed about 30,000 people ability to think dynamically and
globally (McLEan, systematically across time and space
Elkind,2003).Questionable accounting (Miller, 1998). Besides traditional tasks
methods and techniques provided Enron of operation management, new perspectives
with possibility to be listed as seventh and objectives emerge connected with the
largest United States company and was emergence of new trends and developments
expected to dominate the market which the of operations management, such as total
company virtually invented in the quality management, shop floor control,
communications, weather and power global supply chain management,
securities (Bryce, 2002). But instead the manufacturing planning software, and
corporation became the largest corporate others.Total quality management has
failure in the global history and an become one of the most important
example of well-planned and developments of the operations
institutionalized corporate fraud. Enron management. The quest for higher level of
became wealthy due to its pioneering products and services quality is caused
marketing and promotion of power and by the globalization of markets, on the
communications bandwidth services and one hand, and increasing litigation over
risk management derivatives, including service or product failure. The
such innovative and exotic items as relationship between quality and market
weather derivatives.In 1999, Enron share performance is doubtless. Those
launched an initiative of buying and firms that fail to understand the issue
selling access to high-speed Internet of quality find themselves on the bottom
bandwidth, and also Enron Online was of their industry hierarchy. A
launched as a Web-based trading site, significant share of the responsibility
making Enron e-commerce company. In 2000, for quality standards rests on the
the reported revenues of the company made operations manager. Global supply chain
$101 billion. It had stakes in almost management is another very important
30,000 miles of gas pipelines, either component of operations management. The
owned or accessed 15,000 miles of world economy is becoming more global
fiber-optic network and had stakes in than ever. Looking for lower production
global operations on generating costs, more flexibility and local risk
electricity (Thomas, 2002).In the result, reduction, companies are seeking to
for five years in a row, from 1996 to outsource and produce services and
2000, Enron was named "America's most products on global scale (Heizer, 2004).
innovative Company" by Fortune magazine, Operation managers are responsible for
and headed the list of Fortune's "100 fulfilling the task. Project management
best companies to Work for in America" in is yet another task of the operations
2000. Enron reputation was undermined by management department. Operation managers
rumors on bribery and political pressure bear responsibility for numerous projects
with the objective of securing contacts which range from considerable capital
in South and Central America, Philippines projects to specific ones such as
and Africa. The Enron was blamed to use installation of new information
its connections with Clinton and Bush system.Effectively managing projects
administrations to express pressure in involves fulfillment and delivery them in
their contracts. The events were followed timely manner and within the budget
by a series of scandals involving (Stevens, 2001). In a word, operations
irregular accounting methods bordering on management is indispensable component of
fraud which involved Enron and Arthur the organization, since it fulfills
Andersen accounting firm and led Enron on numerous important functions of the
the verge of undergoing the largest company. Operations manager handles daily
bankruptcy in economic history in running and functioning of the
November 2001 (Emshwiller, Smith, organization.The implication of poor
2001).Since Enron was always considered a managerial performance for the collapse
blue chip stock, the bankruptcy was a of Enron CorporationNow it is necessary
disastrous and unprecedented event in the to find out and analyze whether
global financial world. Enron's downfall operations management of Enron Corp
was definite when it was found out that a performed all the functions mentioned
considerable share of its profits above and what was the quality of their
resulted from deals with so-called activity.The Enron did have operations
special-purpose entities, limited management department, which, according
partnership under control of Enron. It to their official source, fulfilled the
resulted in the possibility of not following functions: setup accounts and
reporting many of the company's losses in notify utilities, agency agreement from
its financial statements. The final plan customer, verify the format of invoice,
of Enron's bankruptcy included creation setup invoice data transfer, test
of three new businesses which would be algorithms of invoice and file transfer
spun off the company.The reorganization to the customer, determine the reporting
process started in 2003 with the creation requirements of the customer (Enron
of three companies - CrossCountry Energy, Energy Services, 2000). As it is seen
Prisma Energy International, and Portland from the source, the functions of very
General Electric. CrossCountry Energy was operations management department are very
sold to CCE Holdings L.L.C., with the limited. There are other management
money to be used for the repayment of the departments which perform the functions
debts, while Prisma Energy International of operations management stated above:
and Portland General Electric should operations facility management, commodity
emerge as independent companies management, energy asset management,
descendant of Enron (Swatz, financial operations, and capital
2003).Operations management scope of management. Though, most of functions
functionsTo understand the reasons of performed by these departments, according
this bankruptcy and the level of to the source, are purely executive and
managerial implication in the quality lack integration, systematic vision,
performance of the company, particularly responsibility, control and creative
that of operations management, it is aspect. Besides limited scope of
necessary to outline the main functions functions assigned to operations
of operations management and impact it management in Enron Corporation, another
should have of functioning of the important point concerns the quality of
organization.The principal task of their performance and overall corporate
operations management is effective culture and atmosphere created within
transformation of inputs into "desired corporation. As it was mentioned above,
outputs" of the company (Shafer, 1997). ideally, the functions of operations
The outputs are traditionally understood management include creating ethic values,
in manufacturing and profit-making integrity, competence and clear
context within the organizations. But accountability within the organization.
recently it has been recognized that Enron's management failed to comply with
operations management is a discipline these tasks.Read the full version of this
which is not limited with such narrow article here.Anastasia Kurdina is a
functions; it can be deployed in person of manifold gifts. Almost every
practically any area where the her writing is followed by lavish
organization aims at achieving its testimonials from satisfied customers.
objectives (Barnett, 1996). For instance, Anastasia specializes in marketing,
non-profit or public sectors have to management, sociology, history, world
learn to optimize their internal cultures, literature and art.Anastasia
operations and processes in the situation Kurdina is not an essay writer in a
of limited resources; service companies common sense. She is a Poet, an Analyst,
come to conclusion that by reappraising an Artist, a Critic, ... . Anastasia is
their delivery process they can one out of a few writers who remember
revolutionize and significantly improve "how it all started" :) . It is she who
their approach to manufacturing companies sometimes accomplished every second order
and their marketplace. Robin Wood (2001) when Your Personal Writer was nothing
gives the example of such operations more nor less than 3 writers and one
management implication in Daewoo company, webmaster; it is she who has still been
which understood that it can specialize accomplishing special orders, which
and differentiate its product by adding naturally go beyond regular
definite bundle of benefits to its write-me-an-essay orders.




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