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Article #31: Making A Presentation In Front Of International Audiences

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Making a presentation in front of Canadian audiences, on the other hand,
international audiences is not for the like a faster pace. Many Asian and Latin
fainthearted. People from different cultures prefer presentations with
cultural backgrounds with varying emotional appeal.
language skills are definitely more Different cultures gather and process
challenging than a homogenous local information differently, in a way that is
audience. Are international audiences unique to that culture. We assume that
any different from local audiences? From speaking Spanish is a safe option in all
a biological point of view, there are countries where Spanish is spoken, but
almost no differences as all humans Hispanic employees from different
behave similarly in response to basic countries even have different words for
stimuli like hunger and heat. The the same thing, and this can create
differences become crucial when one conflict. Sometimes logic or reason can
considers cultural conditioning. evade us. For example, there is no
Let us take the classical example quoted concept of guilt in some Eastern
in many places. If the world were a cultures. There is no Heaven or Hell, but
village of 1,000 people, it would there may be karma and shame. The
include: 584 Asians, 124 Africans, 95 Chinese are very strict about Mianxi, not
Europeans, 84 Latin Americans, 52 North losing face. When a Chinese person
Americans, six Australians and New doesn't understand something due to
Zealanders, and 55 people from the language problems, she still says,
former Soviet republics. They would speak "Yes, yes it is clear." People from a
more than 200 languages and reflect an western background often have
astounding mix of different cultures. difficulties understanding this.
Fortunately, you would most likely Presenters use humour skilfully to relax
never get such a mixed audience. the atmosphere. Another very powerful
Remember, what works in one culture tool is telling personal anecdotes
doesn't always work in another. How can which reveal humaneness connecting the
you make your presentation a success speaker with members of the audience.
among people from different parts of There must be a relevance to the topic or
the world? theme, as speakers who talk very much
Many factors influence audience behaviour about themselves are often considered
e.g., culture, profession, gender, age, self-centred and even tiresome.
reason for being in the audience, state The response to humour varies greatly
of mind, time of day and year and general across different cultures. Humour based
mood. In fact every audience is unique. on making fun of someone else is not
An audience of insurance salesmen in understood in many areas of the world and
Germany is very different from an is considered disrespectful. In some
audience of German chemical engineers. So cultures like Japan, laughing aloud is a
whenever a typical behaviour is sign of nervousness and is not
associated with certain nation states, appreciated.
you have to be extremely careful with How audiences respond to presentations
these stereotypes. varies across cultures. In Japan, for
The language barrier plays a very example, it's common to show
important role, both for the speaker and concentration and attentiveness by
the listeners. Many people in your nodding the head up and down
international audience actually have slightly-and even closing the eyes
jumped over large chasms of language occasionally. Don't think that they are
and cultural divides in order to be there falling asleep. In Germany and Austria,
in that very audience listening to you. for example, listeners seated around a
"Can I understand everything that is table may show their approval by knocking
spoken there as they are speaking in on the table instead of applauding.
English and my English is very bad?" or Applause is accepted as a form of
"What if someone asks me a question and approval in most areas of the world but
I can't answer it in French in this in the U.S, you might even get a few
seminar held in France?" These are whistles if you have really made a great
typical fears that many people have impression. If you hear whistles in
overcome before they turned up in the many parts of Europe, you had better run
international gathering. because someone might start throwing
In mixed audiences the language used is tomatoes and eggs next. If you were
bound to be a foreign tongue for someone, finishing a speaking engagement in a
if not for the speaker. Deficient Latin American country like Argentina and
language skills might considerably limit you waved goodbye, the audience might
their ability to grasp much of the all turn around and come back to sit
presentation and they have no way of down. For them the waving gesture
dealing with that frustration with means, "Come back! Don't go away."
themselves. The fear of losing face in Ways of handling questions are very
front of other people is very common, different across cultures. Brits or
more so in Asian cultures. Many people Americans almost always ask challenging
think in their mother tongue and speak questions. In Finland or in some Asian
with the help of simultaneous cultures, audiences are more likely to
translation. Many ideas are very greet a presentation with silence or just
challenging to be put into another a few polite questions. This is not
language. So the task of the presenter is always indifference but a show of
to make sure that central ideas come respect.
across easily and even to people who are As a presenter, you should have a clear
not natives to the language of goal of what you want to accomplish and
presentation. how you will accomplish it. The goal
Culture influences how people in should be easy to understand - even to
different countries prefer to receive someone outside of your organization or
information. How interactive a industry. If you can't summarize your
presentation is, depends much on the message, how can the listeners? When the
culture. Typically English speaking audience is international, you'll need to
cultures like presentations to be lively step out of your own frame of reference
and interactive. Paradoxically there and focus on making communication
are similarities among Far Eastern, relevant for your target group. The aim
Slavic and protestant cultures like is to "localize." By focussing on the
Germany and Finland. There audiences' own frames of reference, you
presentations are formal and there are acknowledge their importance and pave the
few interruptions. Questions are way for them to come closer to you. If
answered either when the presentation for example, you are using a metaphor
ends or quickly as they arise. about snow blizzards and sleet to
Many Europeans, particularly sub-Saharan people, they might not get
Scandinavians and Germans prefer to your point, as they have no experience
receive information in detail, with of snow blizzards. The most vital thing
lots of supporting documentation. They to remember is that each and every
want their presenters to be systematic member in your international audience is
and build to a clear point within their a fellow human being. If they feel
presentation. The Japanese business treated well and get something for being
audiences, where senior managers are more there, they will appreciate your
likely to hold technical or management efforts. Good luck!
degrees are very similar. American and






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